Privacy Policy

At Jayashri Collections, your trust means everything to us. This Privacy Policy explains what information we collect when you visit jayashricollection.com and related sites, how we use it, and the choices you have. Jayashri Collections is a brand operated by Mansi Pravin Ramane, a sole proprietorship based in Thane, Maharashtra, India — the data controller responsible for your personal information on this site. By using our site and placing an order, you agree to the practices described below.

1. What We Collect

We collect information in two ways:

Information you give us: When you place an order, create an account or contact us, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and order history. When you make a purchase, our payment processor (Cashfree) collects the payment details needed to complete the transaction.

Information collected automatically: When you browse our site, we automatically receive your IP address, browser type, device information, referring pages, and pages visited. This helps us understand how our site is used and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Process, fulfil and deliver your orders
• Send order confirmations, shipment updates and delivery notifications
• Respond to customer service requests and inquiries
• Prevent fraud, abuse, and unauthorised transactions
• Improve our products, website and overall customer experience
• With your permission, send you occasional updates about new collections, festive drops and offers

3. Consent

When you provide personal information to complete a transaction, verify your card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You may withdraw your consent at any time by contacting us at order@jc-admin.services.

4. Sharing With Third Parties

We do not sell your personal information. We share it only with trusted partners who help us operate our store:

• Cashfree — for securely processing payments. Cashfree is PCI-DSS compliant and handles all card, UPI and net-banking information directly.
• Shiprocket and our courier partners — to pick up, ship, and deliver your order. They receive your name, phone number and shipping address.
• Resend — to deliver transactional emails such as order confirmations and shipping notifications.
• AWS (Amazon Web Services) — for secure hosting of media and site assets.
• Railway — for hosting the application and database infrastructure.

We may also disclose your information if we are required to do so by law or if you violate our Terms of Service.

5. Data Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All data in transit is encrypted using SSL/TLS. Payment information is never stored on our servers — it is handled entirely by our PCI-DSS compliant payment processor.

6. Cookies & Local Storage

We use cookies and browser local storage to remember your shopping cart, keep you signed in to the admin dashboard, and understand how visitors use our site. You can disable cookies in your browser settings, but please note that some parts of the site (such as the cart and checkout) may not work correctly without them.

7. Data Retention

When you place an order through our site, we will maintain your order information in our records unless and until you ask us to erase it. We may retain certain information for as long as required for legal, tax and accounting obligations under Indian law.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at order@jc-admin.services.

9. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this site.

10. Changes to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes, we will notify you here and update the 'Last updated' date at the top of this page.

11. Contact Us

If you would like to access, correct, amend or delete any personal information we have about you, or simply have a question about this policy, please write to us at order@jc-admin.services.

See our Terms of Service for the full terms that govern your use of this site.